In 2009, independent research concluded that CAIS Online offered the following key operational benefits:

• Nine out of ten factors investigated showed improved performance whether moving from paper-based or pc-based systems. The previously perceived worst performing areas showed the greatest improvement. The service benefits offered by CAIS Online were presented in an environment which ensured system continuity and high levels of data security.

• The annual saving for a local authority with ten of its services using CAIS Online and ten workers in each of the services, was estimated at £150,000

• Managerial strengths of CAIS Online were around data analysis and report production, together with data quality. Having the benefit of more accurate and more comprehensive data from services means the quality of insight used to inform policy from services is raised, as is the ability to cascade the implications of policies and policy changes to service delivery.

To download a copy of the full research, please click here.